Document Delivery
Document delivery is a type of service that allows library users to request copies of literature including book chapters, journal articles, images, maps, reports and other library materials that are available only in the University Library, either in soft or hard copy.
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Office |
University Library |
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Classification |
Simple |
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Type of Transaction |
G2C – Government to Client |
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Who may avail |
UPV Students, Faculty and Staff; Non-UPV constituents |
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CHECKLIST OF REQUIREMENTS |
WHERE TO SECURE |
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| Document Delivery Form (UPV-LIB-023) | Link: cutt.ly/upvlib_docdelivery | |||
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CLIENT STEPS |
AGENCY ACTION |
FEES TO BE PAID |
PROCESSING TIME |
PERSON RESPONSIBLE |
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1. Requests document through email or by filling in the Document Delivery Request Form at: |
1. Receives and verify email or request 1.1. Process request/s |
None |
5 minutes (See Library Manual - Annex 5. Section VII. A.2.)* |
BISAY Team Staff-in-charge Section’s Loan Desk |
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2. Claims/Receives requested document/s |
2. Emails/Sends requested document/s |
None |
2 minutes |
BISAY Team Staff-in-charge Section’s Loan Desk |
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TOTAL |
None |
7 minutes |
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* Request from external linkages or for scanning might be sent 2-3 workings days or if the material is available
